Veterans Continue to Help Us Innovate at CVS Health

By David A. Lee, Colonel, US Army (retired)

As our country prepares to celebrate our nation’s veterans, it is only fitting that I take time to highlight the innovative work by CVS Health to support the military community. I had the honor of joining this company 18 months ago in a new role that focuses on helping the company engage with our military customers, patients, candidates and colleagues. Many organizations have dedicated military recruiting teams but our work goes beyond hiring.

Veteran innovation is in our blood
CVS Health has a long history of history of colleagues who are veterans and the first known veteran is Ward Melville who served in the US Army during World War I.  Born John Ward Melville on January 5th, 1887 he joined his father’s shoe company, Melville Corporate in 1909 after graduating from Columbia University.  At the age of 30 he signed up for the draft and was called to service in the US Army.  While serving in World War I, Ward Melville struck up a profitable friendship with J. Franklin McElwain, a New Hampshire shoe manufacturer. Together they devised a method to mass-produce shoes and distribute them at low prices though a chain of stores, which they decided to name after a Scottish golfer, Thomas McCann, which they shortened to Thom McAnn. In 1969 Melville bought three companies: Consumer Value Stores (CVS); Mark Steven, Inc., a firm that distributed products to CVS; and Retail Store Management, Inc. Melville would continue to grow Melville Corporation, to include CVS, through numerous acquisitions until his death in 1977. This entrepreneurial spirit of growth and innovation is still part of the culture at CVS Health today.

 

CVS Health Innovative Support of Veterans
In April, CVS Health announced a partnership with the Phoenix VA Health Care System and TriWest to provide care to veterans with minor illnesses and injuries. In August Army Colonel Heidi Mon, a Secretary of Defense Executive Fellow, joined the MinuteClinic team for a one year assignment and is helping our company gain a better understanding of how we can support active military, veterans and their families.

At CVS Health, we understand the value that veterans bring to our business and this goes beyond just hiring. There are currently 2.5 million veteran-owned businesses in America, representing 9.1 percent of all U.S. businesses. These companies generate $1 trillion in revenue and employ nearly 6 million Americans, many of whom are our customers and patients. This year we were recognized by the BCVBE 2017 awardNational Veteran Owned Business Association for our support to veteran owned businesses. Why is this important? After World War II, 47.9 percent of veterans went on to open their own business using money provided by the G.I. Bill. However, changes in this veteran benefit no longer provides access to low-interest loans to start a business.

 

Finding Innovative Ways to Hire Veterans
Having senior leaders who are veterans helps us continue to gain support for new innovative approaches to hiring veterans and their families.  In July, CVS Health opened our Talent Connect Center on Fort Bragg. This facility helps coach transitioning service members, veterans and military spouses on opportunities at our company and helps them with their resume and interview preparations. In addition, the Army Career Skills Program, provides soldiers an opportunity to train in our stores prior to leaving service. One of the most popular tracks is our 12-week store manager in training program.

In order to reach transitioning service members and veterans where they live we now conduct virtual career fairs every month. This is just the beginning, in 2018 we plan to find new ways to connect with the military community to help them to learn about our company and determine if we have an opportunity that provides the same sense of purpose they found in uniform. Since 2015 we have hired over 9600 people with military experience and almost 2900 military spouses. This year we were recognized with several awards for our work in hiring from the military community but I am optimistic that we can hire even more as the military learns all that we have to offer.

CVS Health Military Hiring Recognitions  

CVS Health is much more than you may realize.
When I was approached by a recruiter last year I thought CVS Health was nothing more than a small retail pharmacy company and I couldn’t have been more wrong! We are a Fortune 7 company with over 9700 retail stores that serve five million customers each day, 150 within 20 miles of a major military installation, 1100+ MinuteClinics, we’re opening our 20th distribution center in 2018 and call centers to support our 90 million PBM customers. We operate five mail order pharmacies and offer broad capabilities that include formulary management and clinical services. CVS Specialty supports individuals with chronic or genetic diseases who require complex and expensive drug therapies. The nation’s largest specialty pharmacy, we operate 24 retail specialty pharmacy stores and 11 specialty mail order pharmacies. Our Coram business is one of the nation’s largest providers of comprehensive infusion services. It cares for 140,000 patients annually through a national network of more than 85 locations as well as the largest home infusion network in the United States. Omnicare is a leading provider of pharmacy services to the long-term care market.

CVS Health Serves Communities Across the United States
Thanks USA iconThis year we helped provide 10 scholarships for military spouses and dependents as part of a partnership with ThanksUSA. VALOR, our colleague resource group with national and local chapters, supports other veteran organizations across the country. But CVS Health serves more than just the military community. In 2016 our company made more than $90 million in charitable contributions, employee giving, in-store fund raising, and in-kind donations. Three years ago, the company became the first pharmacy retailer to stop selling tobacco and since that time have invested $50 million in a five-year commitment to help deliver the nation’s first tobacco-free generation. Click here to learn what CVS Health is doing in your state.

David_A_LeeAs a veteran, I am proud of the work we have accomplished this year and am excited about all that 2018 has to offer. If you want to join me check out our career opportunities at CVSHealth.com/military.

 

 

Coram/ CVS Specialty Infusion Services is hosting 2 Home Infusion Nurse Recruiting Events in NY!

Coram/CVS Health is hosting 2 Home Infusion Nurse Recruiting Events in NY in November! Two dates and two locations to choose from.

Coram, a division of CVS Health, is a leading provider of specialty infusion and pharmacy distribution services with more than 85 locations, including over 65 ambulatory infusion suites.

Our commitment to our patients is from the heart. Our local teams work with patients to offer the highest level of care, education and support and do so with compassion. We not only help our our patients move forward but also our colleagues. Join our team and enjoy building strong relationships with your patients, having ample time to provide quality care. You’ll work autonomously
with a flexible schedule in a growing and specialized field of nursing. Coram provides infusion therapies and services to over 20,000 patients each month, supporting care through all phases of their healthcare continuum.

Learn more about our opportunities at our Home Infusion Nurse Recruiting Event

We are looking for nurses with strong IV/Infusion skills.These skills can come
from acute and critical care hospital experience, or home infusion work. Experience within home care is a plus, but not required.

Please register for this event at https://cvshealth.avature.net/RNEvents

 

You are officially invited!

Date:

Wednesday, November 15, 2017 

Time:  12:00pm – 7:00pm

Where: Plainview
45 South Service Road
Plainview, NY 11803-4100

-OR-

Date:

Thursday, November 16, 2017 

Time:  12:00pm – 6:00pm

Where: Rego Park
97-77 Queens Blvd, Suite 1100
Rego Park, NY 11374-3332

What to expect:

You’ll have the opportunity to meet with our recruiter which you might not be able to access any other way. To help you make the most of your time with us, we’ve pulled together a few tips for attending a CVS Health hiring event.

Before the event you should…

  1. Learn more about CVS Health.
  2. Review the jobs we have available in this location.
  3. Update your resume.
  4. Review the location and make sure you know your way to our office.

During the event you should…

  1. Dress professionally.
  2. Bring a few copies of your resume and a pen and paper for taking notes.
  3. Practice your introduction, including your name and career interests and state the type of position in which you are interested.
  4. Be prepared to ask specific questions like skills necessary, benefits, training and requirements.
  5. Remember to use good eye contact and a firm handshake.
  6. Ask for business cards from each person you meet and understand next steps.

We look forward to meeting you and discussing our available opportunities!

Breathe Easy Pitt and CVS Health

Did we see you at The University of Pittsburgh’s annual HealthyU Fair this year?

The Breathe Easy, Pitt campaign recently received a grant from the CVS Health Foundation to continue the University’s work to advocate for a smoke- and tobacco-free campus.  #TeamCVS was proud to be a part of this event!

Reflections From a CVS Health Pharmacy Resident

This year was full of amazing experiences for our Pharmacy Residents. With a year of residency under their belts, they will be honing the knowledge and skills they’ve gained, and embarking on new journeys to advance their careers.

Pharmacy Interns 2017
From left to right: Corey, Michelle, Ariana, John, Greg, and Vimal sporting their sunglasses at their visit to the mail order facility in Mt. Prospect, IL

We asked each of the residents to reflect on the year they’ve had and how far they’ve gotten with the help of their residency directors and various preceptors. They also share their next steps after residency. We will be highlighting a few here on the CVS Health Careers Blog over the next couple of weeks.

Today, we hear from Corey Wilson – Specialty Pharmacy Resident (Northbrook, IL).

Pharmacy Resident Chris
Corey and his girlfriend, Brittany, attending a Chicago Cubs baseball game

I have many great memories from my residency with CVS Health. I’ve learned so much about managed care, pharmacy as a whole, and I have developed a better understanding of CVS’ role in the health care space. My favorite experience throughout the year has been helping to recruit pharmacy students for next year’s resident position. I enjoyed being able to meet with students and learn more about their interests in managed care and specialty pharmacy.

After the residency, I will stay in Chicago and continue with CVS Health as a Clinical Advisor on the employer side.

Unfortunately, I didn’t have any specific exciting plans for the summer outside of the usual. I like staying in the Midwest for the summers, and my weekends are usually filled with Chicago Cubs games, going to festivals in the city, visiting my family in Wisconsin, going camping with my friends, and playing softball and flag football.

I would like to thank my residency director, Jen Jagodzinski, last year’s specialty resident, Mike Gannon, my preceptors throughout the year Erin Simmons, Amy Thompson, Mohamad Yassine, Nancy Cotter, Jennifer O’Brien, Kelly McAuliff, Michelle Jay, Kheelan Gopal, Josh Fredell, Byron Neal, Brad Stevens, Kavita Dave, and Daisy Amman, along with all of the pharmacists at the Mount Prospect Specialty Pharmacy. My residency would not have been nearly as beneficial if it wasn’t for all of your help and support.

If you are considering a career as a Pharmacist, I encourage you to see what CVS Health has to offer. CVS is truly a place where you can make a difference and grow your career in whichever direction you desire.

______________

We want you to grow. It’s why we offer fellowship and residency programs that give you the support and training you need to thrive professionally and personally. Learn more about CVS Health Pharmacist Fellowships & Residencies

Connect with us on Facebook, Twitter, LinkedIn, Youtube and Instagram

Work with purpose at CVS Health: https://jobs.cvshealth.com #TeamCVS 

Find Your Passion as a Pharmacy Technician

Health care is a growing field, and there are extraordinary opportunities in every area of the industry. Many recent high school graduates are discovering that life as a pharmacy technician combines all of the most important elements of a satisfying career, and there is a significant need for talented individuals like you. Jobs for pharmacy technicians are expected to grow by 9 percent by the year 2024.

The fast-paced pharmacy environment is your opportunity to shine. Show off your ability to manage important responsibilities like gathering critical verification data from patients and keeping life-saving medications in stock, while offering each customer best-in-class service.

Work With Purpose

Come into work every day knowing that your contributions are directly responsible for keeping our customers healthy. As a result of research conducted by Harvard Medical School and Brigham and Women’s Hospital, we learned that patients are 40 percent more likely to follow their doctors’ instructions when they receive regular reminders. As a pharmacy technician, you can ensure that patients receive the encouragement they need to manage their health by offering them the many tools we offer to simplify medication management.

Training and Development

We know that you want to excel in your role, and we are ready to provide you with the training you need for success. We offer an extensive pharmacy technician training program that guides you through all of the position’s responsibilities from start-to-finish. Each state has different requirements for registration, licensing and certification of pharmacy technicians, and you will have to meet those requirements to work in this role. If you are not yet nationally certified, we can help, with coaching, training and tips, to help you achieve this milestone.

At CVS Health, we live by the philosophy that “health is everything,” and we are constantly on the cutting edge when it comes to advancing the industry. We are innovators, always looking for new ways to help our patients on the path to better health. As a CVS pharmacy technician, you can help us redefine the future of healthcare with your passion for making a difference for your patients every day. You will have multiple opportunities to help with filling, dispensing medicine in a retail or long term care environment and packaging prescriptions for our mail and specialty mail order facilities. Our Pharm Techs also provide phone support for our patients in benefit verification and fulfillment.

We’re hiring!

We have multiple jobs openings (more than 10,000) across the United States. Now is an excellent time to join our Pharmacy Tech team and deliver exceptional care and clinical support to support the needs of the communities we serve.

Click here to apply now.

Appreciating Diversity at CVS Health

His mother is from Honduras and his father is from Brooklyn, NY and he grew up in the late 60’s and 70’s.  Meet Phil and how his parent’s work ethic and diverse childhood influenced his career decision to become a Pharmacist.

His unique career story will inspire you to learn more about a Pharmacist career at CVS Health and how you too can work with purpose, lead with heart and put people on their path to better health.

Top Reasons Affinity Groups at Work is Good for You

CVS Health Colleague Resource groups set us apart as an organization. They allow us to demonstrate our values as an organization and focus on the growth of our colleagues. Membership is voluntary and encouraged at all levels as an opportunity to network with colleagues from all parts of our business. These groups provide us an opportunity to learn more about ourselves and our business – together. You’ll find our Colleague Resource groups are meaningful and rewarding. Learn more about how CVS Health will support you in your career at CVS Health and hear directly from our colleagues in the video below.

Eden Prairie, MN Hiring Event

Coram/CVS Health is hosting a career fair at our Center of Excellence!

Coram, a division of CVS Health, is a leading provider of specialty infusion and pharmacydistribution services with more than 85 locations, including over 65 ambulatory infusion suites.

Coram provides infusion therapies and services to over 20,000 patients each month, supporting care through all phases of their healthcare continuum.

POSITIONS AVAILABLE:

Insurance Verification Specialists | Medical Authorization Specialists

Ideal candidates will have excellent customer service and multi-tasking experience, working in a fast-paced and team-oriented environment. We are seeking motivated and energetic individuals who will offer amazing support to our customers while maintaining high-quality results. Healthcare experience is a plus but not required.

Avoid waiting in line – schedule an interview today!

To schedule an interview contact: Alexandra Mahfood, 727.277.4872 | alexandra.mahfood@cvshealth.com

You are officially invited!

Date: July 12, 2017

Time:  8:30am – 5:00pm

Where: 6455 Flying Cloud Dr. Suite 100 Eden Prairie, MN 55344

What to expect:

You’ll have the opportunity to meet with our recruiter which you might not be able to access any other way. To help you make the most of your time with us, we’ve pulled together a few tips for attending a CVS Health hiring event.

Before the event you should…

  1. Learn more about CVS Health.
  2. Review the jobs we have available in this location.
  3. Update your resume.
  4. Review the location and make sure you know your way to our office.

During the event you should…

  1. Dress professionally.
  2. Bring a few copies of your resume and a pen and paper for taking notes.
  3. Practice your introduction, including your name and career interests and state the type of position in which you are interested.
  4. Be prepared to ask specific questions like skills necessary, benefits, training and requirements.
  5. Remember to use good eye contact and a firm handshake.
  6. Ask for business cards from each person you meet and understand next steps.

We look forward to meeting you and discussing our available opportunities in Eden Prairie!

30 Military Transition Tips

David_A_Lee

Written by David A. Lee, Director of Military Programs at CVS Health  and originally posted on the Thoughts Over Coffee blog.  

Going through transition myself as well as working with other transitioning service members I have had an opportunity to see what works and doesn’t work and heard and experienced the frustration associated with leaving the military and finding civilian employment. The following are a list of tips I have developed over the years and will continue to refine as I learn more.

  1. Plan Early, Plan Often.
    Everyone leaves service someday; the sooner you prepare for the transition the better off you will be. Take advantage of education benefits, build a network, and reach out to a company where you may want to work and ask them for the experience they recommend you have before you join them.
  2. Get resume and interviewing help.
    There are several non-profit organizations that can help with these. Your resume needs to help you stand out and highlight why a company should hire you. Your interview is an opportunity to sell yourself, something most of us are not good at and makes us uncomfortable.
  3. Network, Network, Network.
    People (veterans and non-veterans) who are referred to a company have a 20% chance of being hired. Applying to a job without a referral and your odds drop to 1.2%.
  4. Corporate Recruiters are not Career Counselors.
    Don’t expect a corporate recruiter to find a job for you. Do your own research and ask intelligent questions of a recruiter that helps you understand how your experience can best be used by a company.
  5. Find a Buddy.
    The transition process is frustrating and you need a buddy to help you stay positive. A negative attitude will come across in an interview and cost you a job. Your buddy can help you focus on the things that you can control.
  6. Develop an Elevator Pitch.
    You never know when and where you will encounter someone who can help you find a job. You need to be able to quickly communicate this to anyone, anywhere in a way that makes you standout from other candidates.
  7. Have Realistic Expectations.
    Just because you lead 100 people in the military does not mean that you will get a job leading 100 people in corporate America. Unless you have skills (beyond leadership) that are directly transferable to a company, then you should expect to take a step back to gain experience that they require.
  8. Get Business Cards.
    Part of your elevator pitch needs to include handing someone your business card. Keep it professional but make it easy for them to remember you later.
  9. Gather Intel.
    Do your research on companies where you may want to work. You need this information to decide if you want to work there and then to help get the job. Asking questions during an interview is important and you need this research to ask the right questions.
  10. Add to you Toolkit.
    There are programs that can help you get certified as a program manager, provide you certifications companies seek and fellowship opportunities. Get as many of these as you can so you stand out among other candidates for a job.
  11. Continue to Professionally Develop Yourself.
    Set aside time to read, take classes and attend events that develop you for a career outside the military. Do this even after you transition and are searching for job.
  12. LinkedIn is more than a digital resume.
    Share ideas through posts that may help someone gain insight into who you are. Join groups to network with others and to ask for help. Remember that everything you like or comment on may be seen by someone who can help you find a job, so stay positive!
  13. Ask the Right Questions.
    Most service members ask three questions regarding their next career:
     1. What will I do?
    2. Where will I do it?
    3. How much will I be paid?

    Most fail to ask…Is the culture of this company a good fit for me?
  14. Translate Your Skills.
    You need to help someone who never served understand how your experience is relevant to their company and job. HOWEVER, don’t go so far that another veteran has no idea what you did in the military. List your military title and the translation on your resume so veterans can help hiring managers understand why they should hire you.
  15. TAP is NOT Enough.
    TAP will begin to prepare you for the job search process but it will not prepare you for what happens beginning with your first day of employment.
  16. Don’t take the process personally.
    Don’t take the lack of feedback or rejection personally. Recruiters interact with thousands of people each year and can’t respond to everyone.You haven’t lost until you stop trying!
  17. Network, Network, Network.
    Yes, this was Tip #3 but it is worth repeating.Check out LinkedIn Group: Veteran Mentor Network
  18. Be professional.
    With less than 7% of the population having military experience you may be the first veteran someone has met.
  19. Stay Positive.
    Don’t use social media to complain about your transition. It’s not going to help you find a job. Save the complaints for when you are offline and talking to a buddy. You will stand out much better focusing on the positive.
  20. Learn the recruiting process.
    Companies have different processes for recruiting. Learn how they operate. On average it takes 30-60 days to fill a job once it is posted so don’t expect an answer back the day after you apply. Some companies collect all applicants before reviewing others begin right away.
  21. Find someone who has done the job.
    LinkedIn can be a great source for finding former employees who have worked at a company you are considering or who have even done the job. They may be able to give you insight that will help you get the job or avoid it.
  22. Take advantage of free help.
    TAP will not prepare you for everything you need. There are lots of non-profits out there that can provide assistance beyond what you get in TAP. In addition, there are apprenticeship programs and fellowship programs that can help with your transition.
  23. Focus only on what you can control.
    The only thing you can control in the interview is your behavior and your responses. Focus on listening carefully — taking notes if necessary — and on controlling your behavior and words.
  24. Present yourself as the solution.
    Answer questions in such a way that you are always keeping the hiring company’s requirements and goals in mind, not yours. Your answers should reflect how you fit in with this organizations aims and enhance their objectives.
  25. Prepare and Ask Questions.
    Questions demonstrate how well you prepared for an interview. Ask “what, how, and why” questions helps YOU to control the conversation. Get your interviewer to share information that helps you be more prepared for the next interview and eventually your job.
  26. Focus on what is important for the job.
    In the military it is not uncommon for leaders to ask about you personal life as well as professional but in a interview you should focus on what is important to do your job.
  27. Save Money for the Transition.
    Unlike civilians who can find a job and then give a two week notice, you need to give notice first which means you need to plan to support yourself after service and before employment. Know your expenses to determine when you may need a part time job.
  28. Learn about Healthcare.
    It is so easy when you are in uniform. The choices and costs are far more complex once you leave service. If you have a family member with special needs healthcare can be a deciding factor on where to live and work.
  29. Be Humble.
    The best leaders I knew in the military were humble. Your service doesn’t entitle you to anything. It’s your experience that companies want and humility is what they need.
  30. Find a Mentor.
    Veterati and American Corporate Partners are two places to start as you transition. Once you are hired find a mentor within the company.

Have other ideas?  Add them in the comments below.

______________________________________

CVS Health is a values-based organization focused on helping people on their path to better health. Here, you’ll work alongside former members of the military and current reservists and members of the National Guard. Bring your unique skills to our industry, and we look forward to helping you grow your career.

We offer opportunities at all levels for U.S. Veterans and will enforce the Uniformed Service Employment and Reemployment Rights Act (USERRA).

Learn more about our Military hiring outreach at jobs.cvshealth.com/military 

 

Join us for our hiring event in Allentown, PA

We’re currently hiring in Allentown, PA and we’d like to meet you at our upcoming hiring event! We’re looking to fill positions in customer service and finance! We have a numerous open roles including:

See all our open roles and even apply before attending the event!

You are officially invited!

Date: April 20, 2017

Time:  Any time between 9am – 5pm

Where: CVS Health, 6990B Snowdrift Rd., Allentown, PA 18106

What to expect:

You’ll have the opportunity to meet with CVS Health recruiter that you might not be able to access any other way. To help you make the most of your time with us, we’ve pulled together a few tips for attending a CVS Health hiring event.

Before the event you should…

  1. Learn more about CVS Health.
  2. Review the jobs we have available in this location.
  3. Update your resume.
  4. Review the location and make sure you know your way to our office.

During the event you should…

  1. Dress professionally.
  2. Bring a few copies of your resume and a pen and paper for taking notes.
  3. Practice your introduction, including your name and career interests and state the type of position in which you are interested.
  4. Be prepared to ask specific questions like skills necessary, benefits, training and requirements.
  5. Remember to use good eye contact and a firm handshake.
  6. Ask for business cards from each person you meet and understand next steps.

We look forward to meeting you and discussing all our available opportunities in Allentown!