You have questions? CVS Health Careers has answers.

FAQ

If you do not see what you’re looking for, scroll to the bottom of this page and submit your question to the CVS Health Talent Acquisition team.  

Is CVS hiring?

Yes! CVS is always looking for new colleagues to join our team. You can search and apply for open jobs by keyword, category or location in our Career Center at jobs.cvshealth.com.

We’re here to make our application process as easy as possible for you. To learn more about what to expect, please visit this link: jobs.cvshealth.com/howtoapply

What type of jobs are you hiring for?

We have a variety of open positions throughout our organization You can search and apply for open jobs by keyword, category or location in our Career Center at jobs.cvshealth.com.

I do not see a job position in my city/state.  How can I apply for a job?

Positions are posted on our website as they become available. If you do not see positions posted, we do not have any current openings. Applications are accepted for open positions only.

How will I know when new jobs are posted?

Please set up a job alert to receive email notifications of new jobs. Select criteria such as key words, location or job category, and we will alert you via email each time a position that meets your criteria becomes available. You can set this email alert up at this link: jobs.cvshealth.com/alerts

Do you hire entry-level positions? 

Yes, we are actively hiring at all levels of the organization. It will be to your benefit to only apply for jobs that match your education and experience.

How do I apply for a job at CVS Health and affiliate companies such as Omnicare, MinuteClinic, CVS specialty, CVS pharmacy, and others?

CVS only accepts applications for positions that are currently open and posted on our website. Applications are only accepted online. You can view all open positions by starting from this page: jobs.cvshealth.com

Can I apply by fax or e-mail?

No. Applications for positions at CVS Health and affiliate companies such as Omnicare, MinuteClinic, CVS specialty, CVS pharmacy, and others are only accepted online.  In rare cases where there may be an alternate method of submitting your application, instructions will be included in the job posting.

Can I apply for a job on my mobile device?

Yes, all of our applications for employment are mobile enabled.  Please note, the application may take up to 30 minutes to complete. We are working hard to improve your application experience.

Why do I have to create an account to apply for a job? What do you do with my information?

Creating an account will make it easier for you to apply for future positions and keep track of current and past applications. Additionally, it enables you to store application information for future use. Your account and application data are subject to our privacy policy and our terms and conditions. You may delete your account at any time.

Can I apply for more than one job?

Yes. We encourage you to explore different career areas that best fit your qualifications and interests. You can only submit job applications one at a time, and you will receive a confirmation email for each job for which you apply.  If you do not receive a confirmation email, please check your spam folder.

Will I have to take a test?

Maybe. Some of our positions require a Virtual Job Tryout (VJT) assessment. If this step of our hiring process is required, you will receive an email with instructions on how to do so.  Please reference our VJT help page for more information on what to expect at this link: jobs.cvshealth.com/vjt

What is a Virtual Job Tryout at CVS Health? 

The Virtual Job Tryout (VJT) is a step in our interview process. CVS Health screens over a million job applicants a year. To be fair and objective in making hiring decisions, we consider experience, job related skills, and interview performance. One way we evaluate applicants is by having applicants to many high volume roles take the VJT. Please reference our VJT help page for more information on what to expect at this link: jobs.cvshealth.com/vjt

Can I take the VJT on my mobile device?

Some of our VJT assessment tests require a desktop or laptop, and you will not be able to take the test on your mobile device. This restriction is purposeful as computer use is an integral part of the job for which you are being assessed.

What if I forget my login information or have trouble?

If technical issues are preventing you from applying for a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com.

How do I know if you have received my application?

Once you have completed the application process, you will receive a confirmation page indicating you have successfully submitted your job application. You will also receive a confirmation e-mail at the address you specified in your application. If you do not receive a confirmation, or if you receive an error message, you can contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com to report the problem.

Will I be notified if the job has been filled?

Positions remain on our website until they are filled. You will receive an email letting you know if you will not be moving to the next step of the hiring process. Unfortunately, we are not able to personally call everyone when a position is filled or closed.

How will I know if I am being considered for a job?

If you have successfully submitted your application and you have received the confirmation message, your experience and qualifications will be carefully reviewed by a CVS Health representative. Due to the high volume of applications received, you will only receive a call from a CVS Health representative if you are selected for an interview.

Will I hear from a recruiter?  

You will receive an email confirmation for every job you apply for. If you do not receive an email, your application was not received. If you are selected for an interview, we will contact you via the e-mail address you have on file. Please keep your e-mail address up to date.

What do I do if I do not hear from a recruiter? 

If a recruiter does not contact you, please continue to visit our site to search for newly available opportunities.

How can I meet a CVS Health recruiter?

You can meet CVS Health recruiters by attending one of our upcoming hiring events or by networking with them through our social networks. You can follow us on social media:  Twitter, Facebook, Linkedin and Instagram

What are the hardware and software requirements for submitting a job application?

Our system is best experienced on a PC/Laptop with pop-ups enabled, as all functionality is not available through most tablets or mobile phones at this time. If you experience technical difficulties, your browser may require an upgrade. The following web browsers are currently supported: Internet Explorer 11+, Firefox 3-24, Safari 4-5+, or Google Chrome 12-30+.

Some positions may include a Virtual Job Tryout at the end of the apply process which will require speakers or headphones and Adobe Flash 10.2 or higher.

If technical issues are preventing you from applying for a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com.

Does CVS Health offer colleagues benefits?

We believe in taking care of people. It’s why we provide a comprehensive, market-competitive compensation and benefits package that suits a variety of personal needs and goals. Eligibility depends on the job.

How can I prepare for my interview?

The key to predicting how you will perform in a job is to collect and examine examples of how you performed in similar situations in the past. Our interviews are targeted for the specific job for which you are applying.

Does CVS Health offer career advancement?

Yes, we want your work at CVS to be more than a job, we want it to be a fulfilling experience where you find challenging and rewarding opportunities, respect among colleagues, competitive pay, benefits that protect you and your family, and a high performance culture that recognizes and values your contributions and helps you reach your career goals.

Is Diversity important to CVS Health?

At CVS Health, our goal is to draw on the strength of every individual by promoting a diverse workplace. We recognize that our success depends on the diverse talent, skills, and experience of our employees. Our colleagues, our programs, and our suppliers reflect the customers we serve. Through our commitment to diversity and inclusive behavior, we make our business stronger. Learn more about Strategic Diversity Management at this link: cvshealth.com/about/diversity.

CVS Health Colleague Resource groups set us apart as an organization. They allow us to demonstrate our values as an organization and focus on the growth of our colleagues. Membership is voluntary and encouraged at all levels as an opportunity to network with colleagues from all parts of our business. These groups provide us an opportunity to learn more about ourselves and our business – together. You’ll find our Colleague Resource groups are meaningful and rewarding.  Watch the video below to learn more.

I am familiar with CVS pharmacy, but what is CVS Health?

CVS Health is a one-of-a-kind health care company that helps patients get the care they need through the channel that works best for them.

For more than 50 years, CVS Pharmacy has offered customers the products and services they need to stay on their path to better health. In addition to our pharmacies, our stores feature on-trend beauty departments, healthier food options and a selection of general merchandise.

CVS Caremark offers pharmacy benefit management and prescription mail order services. We employ a combination of clinical interventions, discounted drug purchase arrangements and formulary management strategies to help manage drug costs for members and clients.

MinuteClinic offers convenient access to care, with more than 1,100 locations. Our nurse practitioners diagnose illnesses, injuries, and skin conditions, and provide a variety of wellness services, including vaccinations, physicals, and chronic condition monitoring.

Being diagnosed with a rare or complex condition can be daunting, but CVS Specialty can help. In addition to filling specialty prescriptions, we provide the tools and services patients need to effectively manage their medication therapy and achieve their best health.

Learn more about CVS Health and our history by watching the videos below or at this link: cvshealth.com/about/facts-and-company-information


I did not see an answer to my question. How can I contact someone who can help?

Please complete the form below. Please note, the CVS Health team will receive a notification when your question is submitted.  We will respond in the order they are received as soon as we are able.

Find Your Passion as a Pharmacy Technician

Health care is a growing field, and there are extraordinary opportunities in every area of the industry. Many recent high school graduates are discovering that life as a pharmacy technician combines all of the most important elements of a satisfying career, and there is a significant need for talented individuals like you. Jobs for pharmacy technicians are expected to grow by 9 percent by the year 2024.

The fast-paced pharmacy environment is your opportunity to shine. Show off your ability to manage important responsibilities like gathering critical verification data from patients and keeping life-saving medications in stock, while offering each customer best-in-class service.

Work With Purpose

Come into work every day knowing that your contributions are directly responsible for keeping our customers healthy. As a result of research conducted by Harvard Medical School and Brigham and Women’s Hospital, we learned that patients are 40 percent more likely to follow their doctors’ instructions when they receive regular reminders. As a pharmacy technician, you can ensure that patients receive the encouragement they need to manage their health by offering them the many tools we offer to simplify medication management.

Training and Development

We know that you want to excel in your role, and we are ready to provide you with the training you need for success. We offer an extensive pharmacy technician training program that guides you through all of the position’s responsibilities from start-to-finish. Each state has different requirements for registration, licensing and certification of pharmacy technicians, and you will have to meet those requirements to work in this role. If you are not yet nationally certified, we can help, with coaching, training and tips, to help you achieve this milestone.

At CVS Health, we live by the philosophy that “health is everything,” and we are constantly on the cutting edge when it comes to advancing the industry. We are innovators, always looking for new ways to help our patients on the path to better health. As a CVS pharmacy technician, you can help us redefine the future of healthcare with your passion for making a difference for your patients every day. You will have multiple opportunities to help with filling, dispensing medicine in a retail or long term care environment and packaging prescriptions for our mail and specialty mail order facilities. Our Pharm Techs also provide phone support for our patients in benefit verification and fulfillment.

We’re hiring!

We have multiple jobs openings (more than 10,000) across the United States. Now is an excellent time to join our Pharmacy Tech team and deliver exceptional care and clinical support to support the needs of the communities we serve.

Click here to apply now.

CVS Health is Hiring More Than 200 People

Looking for a Job? CVS Health is hiring over 200 full-time new positions at our Pittsburgh and Monroeville Customer Support Inbound Center and Pharmacy!

Available positions include Customer Service Representatives who field inbound calls from patients and answer important questions regarding their health benefits and prescriptions. Eligible candidates must have a minimum of six months experience in a customer service role (call center, retail store, or customer service environment).

CVS Health is also hiring Pharmacy Technicians who are responsible for reading and interpreting prescriptions, so patient orders are accurately and efficiently processed. Eligible candidates must have a minimum of six months of Pharmacy Technician experience.

Please apply online:

• Customer Service Representative: Apply Now
• Customer Service Representative:  Apply Now
• Pharmacy Technician: Apply Now 

There are two CVS Health locations that are hiring and they are only 1.5 miles apart from each other. Please apply to all positions in which you are interested and qualified.

These opportunities offer a positive work environment, competitive pay, paid training, and a generous benefits package including vacation, ten paid holidays, health/dental/vision insurance, employee discounted stock purchase program, 401K with company match, career advancement opportunities, and a 20-30% employee discount at CVS retail stores.

We are also currently accepting online applications from candidates in the Pittsburgh area who have experience in Finance, Medical Benefits, Pharmacy, Shipping and Receiving, and Inventory. To view these roles and all other openings, please visit our career site at jobs.cvshealth.com.

Redefining the Future of Health Care While Building Your Career

Creating a company that is on the cutting edge of health care innovation means hiring creative, passionate people. Your dedication and commitment to the job can make you a leader at CVS Health. Many colleagues start with the organization as individual contributors. Through hard work, they rapidly take on more challenging responsibilities.

Work With Purpose: Career Development at CVS Health

While Cyber Security, Analytics, Human Resources and Management Consultants aren’t the first jobs that come to mind when considering careers in health care, these positions are critical to the smooth operation of our business. The technical aspects of these functions require specialized, in-demand skills, and CVS Health is committed to ensuring that you have the knowledge and tools you need for success, even if you don’t have a lot of experience.

Our goal is continuous learning, so once you have completed your initial training, you can look forward to many more development opportunities as your skills grow. You will gain experience in other areas of the business, preparing you to advance your career. Often, our leaders are selected from current staff members who have demonstrated their ability to thrive in our fast-paced environment.

Collaboration and Innovation: CVS Health Core Values

Many companies advertise open positions with slogans like “Join Our Team!” For CVS Health, collaboration and teamwork are more than just a slogan. Our teams are structured to create a collaborative, caring environment where you can count on your colleagues and leaders to provide you with the support you need to be successful in your role.

We encourage creativity and innovation, and we are always looking for new ideas to improve quality and operate more efficiently. As a CVS Health employee, your contributions are highly valued, and you can be confident that your voice is heard.

We’re hiring! For more information on available opportunities, visit our career site.

Appreciating Diversity at CVS Health

His mother is from Honduras and his father is from Brooklyn, NY and he grew up in the late 60’s and 70’s.  Meet Phil and how his parent’s work ethic and diverse childhood influenced his career decision to become a Pharmacist.

His unique career story will inspire you to learn more about a Pharmacist career at CVS Health and how you too can work with purpose, lead with heart and put people on their path to better health.

Top Reasons Affinity Groups at Work is Good for You

CVS Health Colleague Resource groups set us apart as an organization. They allow us to demonstrate our values as an organization and focus on the growth of our colleagues. Membership is voluntary and encouraged at all levels as an opportunity to network with colleagues from all parts of our business. These groups provide us an opportunity to learn more about ourselves and our business – together. You’ll find our Colleague Resource groups are meaningful and rewarding. Learn more about how CVS Health will support you in your career at CVS Health and hear directly from our colleagues in the video below.

Expanding Prior Authorizations; Decreasing Costs at CVS Health

Pharmacy Benefits Management (PBM) is a complex business model with moving parts, like government regulations and Medicare, and sitting on the other side of all the complexity are patients needing access to medications and care. With little room for error and lots of room for innovation, CVS Health’s PBM Product and Process Innovation team tackles each complex business challenge with enviable veracity, their tenacity in problem solving only rivaled by their respect and care for patients.

We’re sharing a behind-the-scenes look at how they approach and solve some of the toughest challenges.

“Our projects usually start with big questions,” Christie Callahan, a senior director in Strategic Process Innovation, said.

Callahan and Hillary Moore, Strategic Process Innovation Advisor at CVS Health, partnered to improve quality and efficiency of coverage determination in Medicare, which is a highly regulated segment. Prior authorizations ensure therapies are appropriate for the patients’ conditions, eliminating abuse and minimizing costs for those people who do need medications.

“We wanted to make this a more powerful tool to control costs while still serving our members in the most consistent, accurate, and timely way,” Callahan said.

The team started asking important questions: How do we make prior authorizations more efficient? How do we make our timelines even tighter for our members so they get decisions faster? And how do we make it more cost effective?

Knowing prior authorization resolution is a highly manual process–some cases get reviewed as many as seven times–Callahan and Moore knew there was opportunity to automate pieces of the process. They started by watching prior authorizations flow through the systems.

“We had to figure out what systems they were using, how processing a case worked, where people got stuck,” Callahan said.

From there, the data did the talking and propelled Callahan and Moore to create a road map for 2016 to tackle key areas, such as times pharmacists needed more information from physicians to complete prescriptions.

The process uncovered best time of day to call physicians, who should make the calls, and even the type of written communication that works best for physicians should they be unreachable by phone.

“We needed to come up with an automated solution to get information back from those prescribers and use it to efficiently process more cases for members,” Moore said.

The successful implementation of the tech solution they created reduced costs two-fold: they reduced number of times a case was reviewed while increasing the effectiveness of the review, all while staying compliant with CMS.

_________________________________________________________________________

CVS Health is growing its PBM Process and Product teams; are you ready to solve some of health care’s toughest challenges? You can see all of our available Process and Product Innovation job opportunities on our career site.

CVS Health Interns Lead with Heart

Andre Jankowski started his career at CVS Health by interning with the company in 2016 as a summer intern working in the Inventory department.

After graduating Bryant University, with a Supply Chain Management and Psychology major, in 2017 Andre joined full-time and is now working as a Senior Consultant in Inventory Operations.

What excites him about working for CVS Health is that there are “so many different people working together to support CVS Health’s purpose: to help people on the path to better health.” He has created a special bond with his teammates, making CVS Health feel like his home away from home. Being surrounded by a supportive and diverse community has helped Andre grow within the company and keeps him motivated.

According to Andre, there is no typical day at CVS Health, which he admires. He comes into work every day open-minded and curious what the day will bring to him because his managers are assigning him projects with his team even if he does not have a background in what the project is. His managers’ faith in him keeps Andre motivated and energized to come into work every day. Also, the way in which shoppers purchase items and their experience is consistently changing, and in Andre’s role, he gets to be a part of that and being a part of CVS Health in general.

Being a recent college graduate, Andre has several career goals for his future to work on, which includes “learning the various parts of the supply chain through hands on work experience, I would like to understand how top companies like CVS Health, ranked #7 on the Fortune 500 list, can move the amount of product they do in the way that they do. Once I understand many different aspects of the supply chain, I would like to step out of the corporate world and consult for small companies doing process optimization and helping them to understand how supply chains work.”

When Andre thinks of what “leading with heart” means to him, he says, “To lead with heart is to understand that everyone is human, we all have parents or loved ones, maybe children and best friends. When we are making decisions that are going to affect people in the world we need to keep in mind that we are all human and we need to look out for one another!”

To learn more about an internship with CVS Health, visit us on our career site at jobs.cvshealth.com/internships or follow us on social media

RxCrossroads Hiring Event Louisville, KY August 23rd

RxCrossroads, a wholly owned subsidiary of CVS Health, is hosting a hiring event for Case Managers in Louisville, KY!

RxCrossroads Specialty Solutions, a division of Omnicare Inc., is a wholly owned subsidiary of the CVSHealth Corporation, whom provides tailored services to the biotechnology and pharmaceutical industries. Its partner programs are customized to meet the unique needs of each individual brand through an integrated model that provides comprehensive patient services and improves product access, affordability, and adherence. RxCrossroads is also the leading provider of logistics services for plasma and other complicated therapies as well as handling large levels of consigned pharmaceutical inventory used in its patient-specific free drug distribution pharmacy distribution program

POSITIONS AVAILABLE:

Case Managers

Customer Intake Specialists

Please apply online ahead of the hiring event and bring 2 copies of your resume to the event.

 

You are officially invited!

Date: Wednesday, August 23, 2017

Time:  10:00am – 3:00pm

Where: 1901 Eastpoint Parkway, Louisville, KY 40223

What to expect:

You’ll have the opportunity to meet with our recruiter which you might not be able to access any other way. To help you make the most of your time with us, we’ve pulled together a few tips for attending a CVS Health hiring event.

Before the event you should…

  1. Learn more about CVS Health.
  2. Review the jobs we have available in this location.
  3. Update your resume.
  4. Review the location and make sure you know your way to our office.

During the event you should…

  1. Dress professionally.
  2. Bring a few copies of your resume and a pen and paper for taking notes.
  3. Practice your introduction, including your name and career interests and state the type of position in which you are interested.
  4. Be prepared to ask specific questions like skills necessary, benefits, training and requirements.
  5. Remember to use good eye contact and a firm handshake.
  6. Ask for business cards from each person you meet and understand next steps.

We look forward to meeting you and discussing our available opportunities in Louisville!

Backpack to Briefcase; University Students Gain Experience During CVS Health’s Summer Intern Program 2017

This summer, in 2017, we had a successful outcome of the internship program, here at CVS Health, in our corporate offices. With 72 interns located in 6 different states across the U.S., the students in our master’s/MBA program and undergraduate program have had vast opportunities in their departments to learn about the company and gain the experience they will need when applying for a full-time position.

Meet our interns:


Rafael Rodriguez is an undergraduate student at Syracuse University, studying supply chain management and marketing and working in the Woonsocket distribution center this summer as a Distribution Center Leadership Intern. What Rafael likes most about interning at CVS Health is how his supervisors had set him up to succeed by providing him the resources and tools that he needs to help him with his project. Rafael can apply his knowledge from his classes at college to his internship. When Rafael tells his friends and family about working for CVS Health, he says, “I tell them how much I am learning from a professional standpoint and the perks of working for CVS like my discount card, my office, and how great the team I am working with is.”


Kaina Chen is a Pharmacy Product Development Intern this summer and is an undergraduate student at Dartmouth College, studying chemistry and government. When deciding where to intern, Kaina loved CVS Health because of her interest in health care, as well as the people who had a great influence on her during the interview process. Hearing about current employees’ real-world experiences with the company drew Kaina to the position she has now at CVS Health in the undergraduate internship program. Kaina is proud to share that her “experience in the product development group, so far, has been consistently engaging, and I appreciate everyone who is so willing to give me insights on the day-to-day operations. It is exciting to be constantly surrounded by individuals who are extremely perceptive about the business environment and are constantly thinking a dozen steps ahead.”


Matt Muron is working as an Inventory Intern this summer while getting his MBA at Indiana State University with a concentration in business analytics, and supply chain management with a minor in finance. While searching for an MBA internship program, he “found CVS to be a company that genuinely lives out its purpose of creating a better, healthier world; doing so not only as part of its corporate social responsibility role, but also, as a direct means of achieving its mission”. What excites Matt about working at CVS Health is how the company touches so many people in a positive way and how, no matter what department you work in, you make an impact on the company, as well as on the customers that shop in our locations and use our pharmacy. Matt loves the fun and relaxed work environment as well as the friendliness of everyone he comes across at work. He advises future interns to “keep an open mind about your career possibilities” because of the availability of many different opportunities and departments at CVS Health.


Trent Tolbert is an MBA student and an Inventory Analyst Rx Returns Intern here at CVS Health. Trent attended the undergraduate business school at Dartmouth College, obtained his master’s in management studies at Duke University, and is currently attending Emory University to get an MBA with a concentration in finance. Trent’s project this summer is “to calculate our ‘Waste Floor,’ the unavoidable systematic risk inherent in our industry and current business practices.” Trent loves working for CVS Health because of the company’s moral integrity and the great decisions CVS Health continues to make to help customers. As an MBA intern at CVS Health, Trent appreciates “seeing the direct impact of my work. My project has tremendous scope and freedom so knowing that my project’s output could affect ~10K stores and our millions of customers is tremendous.”


Gui Serrano was a previous intern in the MBA program at CVS Health, working as a marketing and strategy intern in Store Brands. His hard work and his experience with his internship at CVS Health opened up several opportunities at the company. His internship led him to several promotions to his current title of Brand Manager. What enticed Gui to work in Store Brands and retail as a whole was the amount of growth available in the department as well as the fact that “Our decisions today impact sales tomorrow, and I am being literal. We can execute on our strategies and see how customers react on a daily basis.” The thing that truly excites Gui about the company is that “CVS is probably the only retailer in the drug channel that actually stands for something and makes purposeful decisions.”